In rare circumstances, your country or ISP cannot deliver a strong enough connection (even if the ping and upload speeds are decent) or are blocking access to Restream altogether. This is where VPNs and Proxies come to the rescue!

Most VPN providers out there provide easy to set up desktop clients, which will let you bypass country restrictions and they also provide browser extensions to access websites only.

There are a few well-known VPN providers that allow using their services for free, such as Tunnelbear and Windscribe. They are perfect for accessing blocked content. You can use them to edit Restream settings or use our WebChat by just using the browser extensions. 

We learn:

How to bypass country restrictions

Installing VPN extensions is as simple as visiting the respective VPN provider's page and clicking the download button:

Download VPN

Then you can just create an account on their website and connect to free locations in their extensions:

Turn on VPN

VPNs, such as Hola VPN, allow you to use their services for free for unlimited periods of time inside its special browser if you share your internet connection with other users, similar to how a Tor network works. Simply install the VPN app and use the browser it has to access blocked websites:

Install Hola VPN
Restream Website

If Restream happens to be blocked in your country, using a VPN browser extension will allow you to access our website without negatively affecting your existing stream capabilities. Having a free VPN app running on your PC with an unpaid plan may result in low speeds and poor connectivity. However, paid plans can give you enough speeds for streaming.

Streaming with a VPN

Some paid services, like ExpressVPN and Private Internet Access are so good that you can stream with them without any trouble at all. Some paid services like ExpressVPN and PureVPN offer split-tunnel mode, allowing your traffic to be split between your high-speed connection and the VPN provider. An example use-case would be to have your browser and chat application connected with a VPN and to have your streaming encoder connected through your main high-speed internet connection. 

Express VPN Settings

To install those VPN apps, you'll need administrator permissions. When you have the app running, just select a nearby country to get the best speeds and connection stability, and try accessing blocked websites or stream. If you're using a trusted paid VPN like PIA or ExpressVPN, you will be able to work and stream as if nothing ever happened.

Installing desktop chat with a VPN

Some countries, like Russia, block services on which Restream chat distribution is hosted. This results in an inability to install the chat after downloading it. Even though we do our best to move our distributions to other locations, blacklists of Russia continue to grow.

Cannot Start Application

To install desktop chat if you have a network connection error, enabling a free VPN connection in apps like Tunnelbear to another country inside a desktop application is normally enough to finish the installation. The chat is known to work fine without a VPN connection running on your PC after the installation is finished.

👉 Next steps

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Contact the Restream Support team via our 24/7 Live Chat.

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