First, make sure the following Zoom requirements for streaming webinars are met:

  • Pro, Business, Education, or Enterprise account
  • The Host is Licensed
  • Zoom Client version 4.0.29183.0407 or higher on PC
  • Zoom Client version 4.0.29208.0410 or higher on Mac

Enabling Custom Live Streaming for Webinars in Zoom

Before connecting Restream with Zoom and live streaming your webinars, you should first enable the custom live streaming feature. For reference, please see the Zoom HC page. Here are the steps you need to make to enable custom live streaming:

1. Sign in to the Zoom web portal.

2. Click Account Management > Webinar Settings.

3. Next to In Webinar Settings, click Edit.

In webinar settings in Zoom

4. Enable the Custom Live Stream Service option.

Custom Live Stream Service in Zoom

5. Update the instructions so that the webinar organizer can configure the required settings when they schedule the webinar.

Save changes in Zoom

6. Click Save Changes.

Connect Zoom webinar to Restream

Now, you can connect Restream to your Zoom account and start live streaming Webinars. Here are the steps:

1. Sign in to the Zoom web portal.

2. Click Webinars.

3. Click Schedule a Webinar and enter the required information.

Schedule Zoom webinar

4. Click Schedule to display a set of tabs with advanced options.

5. Then scroll down to the bottom of the page and click the configure live stream settings link.

Configure live stream settings in Zoom

6. Go to your Restream Dashboard and copy your Stream Key and your RTMP URL.

7. Insert the copied Stream Key and RTMP URL into the Stream Key and Stream URL fields in your Zoom account accordingly.

Tip: You need to insert a forward slash (/) at the end of the RTMP URL, as Zoom does not automatically insert it. The RTMP URL should look like this: rtmp://london.restream.io/live/

Important: Zoom has a bug on their side which does not allow to use our autodetect server (rtmp://live.restream.io/live/), please make sure to choose any server from Restream RTMP server list!

8. Copy the URL of your Facebook Page, Facebook Group, Youtube Channel, or other platforms where you are streaming and paste it into the Live streaming page URL field in your Zoom account.

Note: you can only add one platform here. Restream will still send your stream to all the connected and enabled channels at your Restream account automatically. It doesn’t matter which platform you add here as long as you have this platform in your Restream account as well.

Configure the custom live stream in Zoom

9. Click Save to confirm and apply your live streaming settings.

You are ready to go live with the Zoom webinar with Restream! Simply start your webinar in Zoom, and Restream will automatically send your stream to all destinations selected in your Restream account.

👉 Next steps

👍 Keep exploring

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