Before troubleshooting, we need to understand whether you see the stream in Restream Studio Preview or not.
No, there is no stream in Restream Studio Preview
- Please check your internet connection.
- Turn off browser extensions (e.g. Adblock), Firewall, VPN since that may block the stream and try opening Studio in incognito mode.
- Try using another browser.
- Please restart your PC in case first 3 options didn't help.
Yes, you can see the stream in Restream Studio Preview
Could you please try removing your channels from the dashboard and adding it again? This may be an API token expiration, and reconnecting may fix that.
👉 Next steps
- Audio missing in Restream Studio
- Troubleshooting Restream Studio video quality
- How to test your stream before going live