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How to transcode your stream
How to transcode your stream

Adjust your stream's quality and settings with our Transcoding feature.

Becca Mintz avatar
Written by Becca Mintz
Updated over a week ago

Adjust the quality settings for specific platforms without affecting others. Transcoding ensures your stream isn't rejected by channels with lower bitrate limits, while maintaining higher settings on platforms that support them.


How to set up Transcoding

  1. From your home screen, click Channels.

  2. Click the three dots next to the channel you want and select Transcoding,

    This option will only appear once you purchase Transcoding hours.

  3. Check the box to enable Transcoding.

  4. Enter the settings you want to adjust that channel's stream to.

  5. Click Save.

  6. Start streaming, and your transcoded channels will use the settings you selected.

    💡 You can also enable transcoding under your RTMP setup.


Requirements

  • Transcoding is not included in any specific plan. It is an add-on option that can be purchased by the hour on your billing page.

  • The maximum settings that you can enter and transcode your stream down to are:

    • Resolution: 1920x1080

    • Video bitrate: 6000 Kbps

    • Audio bitrate: 320 Kbps

    • FPS: 60


FAQ

How are Transcoding hours shared between channels?

They are divided. For example, if you've purchased 5 hours of Transcoding, and only use one channel, you can stream for 5 hours. However, if you choose to stream to two transcoding channels, you can stream to 2.5 hours. (2.5 to the first channel and 2.5 to the second channel.)

How much delay is added by using Transcoding?

We see an average of 2-3 seconds added when using Transcoding. This isn't affected by how many channels are using it.

Why does Transcoding need to be purchased by the hour?

Stream transcoding is a very server-intensive and expensive process.

💡 Transcoding helps you stream in landscape mode while adjusting the ratio for portrait mode on mobile platforms.

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