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I forgot my password

Reset and recover your password using your account's email.

Becca Mintz avatar
Written by Becca Mintz
Updated over 3 weeks ago

If you forget your account password, you can reset it from the Restream login page.


How to reset your password

  1. Go to Restream's login page.

  2. Click Forgot Password.

  3. Enter your account email and click Reset Password.

  4. Open the password change email you've received in your inbox and click the Reset Password button.

  5. Type your new password in the required fields and click Save Password.


FAQ

Why am I not receiving the password reset email?

Wait a few moments to see if it appears and check your spam folder. If you're still not receiving it, reset your password again and make sure you've entered the correct email address in the field.

Why am I locked out for 10 minutes?

If you request to reset your password too frequently in a short period of time, you will be temporarily locked out for 10 minutes. This is a security precaution that cannot be bypassed. Please wait 10 minutes before trying to log in again; otherwise, it will continue to fail.

💡 Restream Support is available 24/7 to offer assistance with complex issues.

Click the "Need Help?" button at the bottom right corner of your screen.

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