If your stream isn't starting on LinkedIn or its status is stuck on "Sending Data", we've got some steps that can help.
Check approval
Make sure you have been approved by LinkedIn for live streaming on their platform.
The process of adding a LinkedIn channel on Restream triggers the auto-apply function of LinkedIn. If you get an error that you are not approved, you can review LinkedIn's live broadcasting criteria. If you fail to meet some criteria, LinkedIn advises that you can check again after 30 days, if you feel that your status has changed.
The approval for LinkedIn broadcasting applies individually to profiles and company pages. If your personal profile is approved for broadcasting, you are not automatically approved for the pages you own, and vice versa. If you need to stream on both your profile and a company page, you will go through separate approval processes for each.
Check settings
If you have been approved for streaming to the profile or page you are connecting to, but the stream isn't successfully connecting to LinkedIn, you may not be streaming with the correct settings to LinkedIn. Ensure that your stream settings comply with LinkedIn's guidelines.
Check start time
Make sure that you go live to a scheduled LinkedIn event any time from 15 minutes before and up to two hours after the scheduled start time. If you don’t go live within this time period, the stream will not start and a post will show that your stream is cancelled.
Reconnect your channel
From your home screen, click the Destinations button.
Click Edit next to LinkedIn, then Remove destination.
Click Add Channels and choose LinkedIn.
Re-add the LinkedIn page that was just removed.
Try going live on LinkedIn and check if your broadcast is successful.
💡 Restream Support is available 24/7 to offer assistance with complex issues.
Click the "Need Help?" button at the bottom right corner of your screen.