Restream

If you are having trouble streaming to Facebook, you may be seeing any of the following behaviors:

Stream status is stuck as "Sending Data"

The stream doesn't start on Facebook

- Stream status is stuck as "Sending Data"
- The stream doesn't start on Facebook

The easiest way to start troubleshooting this is to make sure you have all the necessary permissions to stream to Facebook by reconnecting your Facebook channel.

Remove your Facebook from the <a href="https://app.restream.io/home" rel="nofollow noopener noreferrer" target="_blank">Restream dashboard.</a>

Press the Edit destinations button.

- Press the Edit destinations button.

Press Edit beside the Facebook channel.

- Press Edit beside the Facebook channel.

Make sure to tick the option Remove all permissions and press the Remove button.

- Make sure to tick the option Remove all permissions and press the Remove button.

If you remove your Facebook without this option, you need to manually remove the Restream connection at these pages: <a href="https://www.facebook.com/settings?tab=business_tools" rel="nofollow noopener noreferrer" target="_blank">https://www.facebook.com/settings?tab=business_tools</a>

<a href="https://www.facebook.com/settings?tab=applications" rel="nofollow noopener noreferrer" target="_blank">https://www.facebook.com/settings?tab=applications</a>

After you clear all Restream permissions and applications on Facebook's side, try adding Facebook to Restream once again, granting all permissions as shown in this article:

If you are having trouble adding a specific group or public page to Restream, make sure to check the following:

___________________________________________________________

<a href="https://support.restream.io/en/articles/3878645-how-to-make-your-facebook-profile-streams-public">How to make your Facebook profile streams public</a>

<a href="https://support.restream.io/en/articles/4842421-facebook-group-comments">Facebook Group Comments in Restream Chat</a>

- <a href="https://support.restream.io/en/articles/3878645-how-to-make-your-facebook-profile-streams-public">How to make your Facebook profile streams public</a>
- <a href="https://support.restream.io/en/articles/4842421-facebook-group-comments">Facebook Group Comments in Restream Chat</a>

<a href="https://support.restream.io/en/articles/2388185-read-reply-with-restream-chat">Read &amp; Reply with Restream Chat</a>

<a href="https://restream.io/blog/5-essential-tips-for-better-facebook-live-streaming/" rel="nofollow noopener noreferrer" target="_blank">5 essential tips for better Facebook Live streaming</a>

- <a href="https://support.restream.io/en/articles/2388185-read-reply-with-restream-chat">Read &amp; Reply with Restream Chat</a>
- <a href="https://restream.io/blog/5-essential-tips-for-better-facebook-live-streaming/" rel="nofollow noopener noreferrer" target="_blank">5 essential tips for better Facebook Live streaming</a>

Would you like to learn some tricks from the community?

Join our <a href="https://discord.com/invite/gWX5Ruh" rel="nofollow noopener noreferrer" target="_blank">Discord</a> and <a href="https://twitter.com/Restreamio" rel="nofollow noopener noreferrer" target="_blank">Twitter</a>.

Contact the Restream Support team via our 24/7 Live Chat.

Are you having trouble going live on Facebook with Restream? Check this article on how to troubleshoot the issue.

Remove your Facebook from the Restream dashboard.

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