First of all, thank you for your purchase of any of the paid features.

If you need an invoice for your purchase that should include the required information - we have a special tool that will help you to create and get the invoices you need.

Just follow the simple steps listed down below

For your Restream paid plans.

1. Go to your account's settings on the left part of Restream Dashboard and select billing:

2. Switch to the "Payments" section:

3. There you can see all of the payments you have made. And an option to "Add information"

4. By clicking on "Add Information" you are able to fill in additional data to attach to your invoice. Just fill in the information you need and click "Save".

5. You will now have your additional information attached and you can simply hover and click on the "Download Invoice" icon, after that, your invoice will be automatically generated and downloaded by your browser.

6. Here's an example of an invoice with custom information.

So it's just simple as that, you can generate as many invoices as you need. If you still have questions you can always contact our live support.

For Scheduler purchases.

1. On Scheduler page simply go to your billing in the top right corner.

2. Click to add extra information if needed.

3. Enter the data and save the changes.

4. Scroll down to the list of PDF for download and get your invoices.

Important: You cannot download an invoice for a service purchased with referral credits, or if the purchase or switch was fully covered with the proration.

You can also learn how easy it is to manage your subscriptions.


Have more questions?
Click here to head to our Knowledge base search engine.  

Would like to learn some tricks from the community?
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Can't find the right answer?
Contact the Restream Support team via our Live Chat.

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