Skip to main content
All CollectionsSolve a ProblemSomething Else
I have issues with mobile streaming
I have issues with mobile streaming

Identify and resolve any issues with streaming from your phone.

Becca Mintz avatar
Written by Becca Mintz
Updated this week

If you're facing connection issues or poor quality while streaming from your phone, we have tips to assist you.

Check your settings and equipment

  • Use a phone less than 5 years old.

  • Ensure your device is fully charged and background apps are closed.

  • Use dedicated WiFi for best performance.

  • On an Android device, use Google Chrome. For iOS users, use Safari.

Check your RTMP settings

If you're using a mobile streaming app and it's failing to connect to Restream, make sure you entered the correct URL and stream key from the Restream dashboard.

Some apps require combining the RTMP URL and stream key into one line, with a "/" in between. Other mobile broadcasters need them to be entered separately.

Use a wired connection

Using a wired network, if available, improves your connection's stability.

Avoid mobile data - bandwidth throttling and data caps can cause network issues.

💡 Restream Support is available 24/7 to offer assistance with complex issues.

Click the "Need Help?" button at the bottom right corner of your screen.

Did this answer your question?