If you're facing connection issues or poor quality while streaming from your phone, we have tips to assist you.
Check your settings and equipment
Use a phone that has been upgraded within the last 5 years.
Ensure your device is fully charged and background apps are closed for the best possible performance.
A dedicated WiFi connection works best for mobile streaming
If you're streaming from an Android device, use Google Chrome. For iOS users, use Safari.
Check your RTMP settings
If you're using a streaming app designed for mobile and it's failing to connect to Restream, make sure you've entered the correct URL and stream key gathered from your Restream dashboard.
Some apps require merging the RTMP URL and stream key into one line, combined with a "/" in between. However, many popular mobile broadcasters need the RTMP URL and stream key entered separately.
Use a wired connection
Stream quality issues on mobile often trace back to network problems. We advise using a hardwired network for stability since wireless connections face interference and bandwidth fluctuations.
Using mobile data is not recommended due to bandwidth throttling and data caps, potentially causing further network issues during streaming.
💡 Restream Support is available 24/7 to offer assistance with complex issues.
Click the "Need Help?" button at the bottom right corner of your screen.