If you're facing connection issues or poor quality while streaming from your phone, we have tips to assist you.
Check your settings and equipment
Use a phone less than 5 years old.
Ensure your device is fully charged and background apps are closed.
Use dedicated WiFi for best performance.
On an Android device, use Google Chrome. For iOS users, use Safari.
Check your RTMP settings
If you're using a mobile streaming app and it's failing to connect to Restream, make sure you entered the correct URL and stream key from the Restream dashboard.
Some apps require combining the RTMP URL and stream key into one line, with a "/" in between. Other mobile broadcasters need them to be entered separately.
Use a wired connection
Using a wired network, if available, improves your connection's stability.
Avoid mobile data - bandwidth throttling and data caps can cause network issues.
💡 Restream Support is available 24/7 to offer assistance with complex issues.
Click the "Need Help?" button at the bottom right corner of your screen.