Here are potential reasons why reCAPTCHA is not working for you 🧑‍🔧

  • Chrome is not updated to the latest version

    One of the most common reasons why this error occurs is that of an outdated Chrome version. reCAPTCHA will actively look at the browser version before allowing you access. This is applicable to all browser versions, not just Chrome. In this case, the solution is to update Google Chrome to the latest version.

  • VPN or Proxy service is not playing well with reCAPTCHA

    Try turning off any active VPNs and Proxies and try again.

  • Network issue

    Rebooting your modem/router should help to resolve it. Please also clear the browser data and cache when rebooting your modem/router.

  • Clear cache and cookies and try using an incognito browser tab

    Here are some helpful instructions for Chrome and Firefox.

If those actions don't help, please contact our Support team!


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