Here are potential reasons why reCAPTCHA is not working for you 🧑🔧
Chrome is not updated to the latest version
One of the most common reasons why this error occurs is that of an outdated Chrome version. reCAPTCHA will actively look at the browser version before allowing you access. This is applicable to all browser versions, not just Chrome. In this case, the solution is to update Google Chrome to the latest version.
VPN or Proxy service is not playing well with reCAPTCHA
Try turning off any active VPNs and Proxies and try again.
Rebooting your modem/router should help to resolve it. Please also clear the browser data and cache when rebooting your modem/router.
Clear cache and cookies and try using an incognito browser tab
If those actions don't help, please contact our Support team!
Would you like to learn some tricks from the community?
Can't find the right answer?
Contact the Restream Support team via our 24/7 Live Chat.