Screensharing issues can be fixed quickly within your browser and operating system.
Check your operating system and browser
For iOS or Android
Screen sharing is not supported for Studio on mobile browsers so it cannot work with mobile phones or iPads/tablets. Please switch to a desktop.
For Windows
Ensure you're using the latest browser version and update if needed.
Disable ad blockers and extensions that may interfere with your setup.
Try another browser; Chrome is recommended for Studio.
For Mac
Click Privacy & Security in System Settings.
Under the Privacy menu, click Screen & System Audio Recording.
Toggle on your browser (e.g. Chrome).
You may need to quit and re-open the browser for changes to take effect.
If using Safari, enter Restream Studio and click Safari in the top left corner.
Select "Settings for studio.restream.io".
Make sure Screen Sharing is set to Ask.
Check the window you are trying to share
If you’re trying to share a specific application window, it might not appear as a selectable option if it’s in full-screen mode.
Exit full screen and use "Full Window" or "Windowed mode" instead to ensure smooth screen sharing.
💡 Restream Support is available 24/7 to offer assistance with complex issues.
Click the "Need Help?" button at the bottom right corner of your screen.