I hear an echo in Studio

Identify and resolve any issues with audio echo in the Studio.

Elisavet avatar
Written by Elisavet
Updated today

Echo in Studio can usually be resolved through a few setup adjustments.


Adjust your setup

  1. Mute or stop all playbacks and audio output on your computer.

    You can do this by closing all browser tabs, muting your speakers, and making sure the stream preview on your Restream home screen isn't playing with audio enabled.

    Avoid having the stream playback on the same device you use for streaming to prevent CPU overload and sound playback, which can cause echo.

  2. Use headphones to minimize unnecessary sounds, and ensure any guests in the Studio use headphones, too.

  3. Try echo cancellation in Studio.

    1. Click the gear ⚙️ icon under your preview window.

    2. Go to the Audio menu.

    3. Enable Echo cancellation and Noise suppression.

  4. Disable any browser extensions that may interfere with your setup, and try using an incognito window or a different browser (Chrome is recommended).


Test a local recording

  1. Try recording locally on your device.

  2. If the local recording has an echo, your audio sources may be set up incorrectly or malfunctioning. Make sure you've followed the above recommendations and restart your equipment.

  3. If your stream has an echo but the local recording doesn't contact our Support team for further assistance.

💡 Restream Support is available 24/7 to offer assistance with complex issues.

Click the "Need Help?" button at the bottom right corner of your screen.

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