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Chat shows "LinkedIn User" instead of a name
Chat shows "LinkedIn User" instead of a name

Learn about LinkedIn's privacy settings and Restream Chat.

Becca avatar
Written by Becca
Updated yesterday

If LinkedIn usernames aren't appearing in Restream Chat as expected, there are simple steps that can help.


Adjust account settings

To ensure comments from a LinkedIn user appear on external websites like Restream, the commenter must enable a visibility setting on their LinkedIn account. Here's how to do it:

  1. On LinkedIn, click Me and then Settings and Privacy.

  2. Click on the Visibility section and select Visibility of your profile & network.

  3. Select Profile discovery and visibility off LinkedIn and turn on Profile visibility outside LinkedIn.


Check LinkedIn connection

If the person commenting doesn't have a connection with your LinkedIn profile, we may not be able to display their name due to LinkedIn's permissions. To ensure their name appears correctly, establish a connection by sending or accepting a connection request.

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