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Chat shows "LinkedIn User" instead of a name
Chat shows "LinkedIn User" instead of a name

Learn about LinkedIn's privacy settings and Restream Chat.

Becca avatar
Written by Becca
Updated over a week ago

If LinkedIn usernames aren't appearing in Restream Chat as expected, there are simple steps that can help.


Adjust account settings

To ensure comments from a LinkedIn user appear on external websites like Restream, the commenter must enable a visibility setting on their LinkedIn account. Here's how to do it:

  1. On LinkedIn, click Me and then Settings and Privacy.

  2. Click on the Visibility section and select Visibility of your profile & network.

  3. Select Profile discovery and visibility off LinkedIn and turn on Profile visibility outside LinkedIn.


Check LinkedIn connection

If the person commenting doesn't have a connection with your LinkedIn profile, we may not be able to display their name due to LinkedIn's permissions. To ensure their name appears correctly, establish a connection by sending or accepting a connection request.

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