LinkedIn Chat

Does Restream Chat support LinkedIn? Learn how to read comments from LinkedIn in Restream.

Updated over a week ago

Does Restream support LinkedIn chat? 

Short Answer: Yes, Restream Chat supports LinkedIn, but only for reading incoming chat comments as no reply option is yet available. 

Long Answer: Since LinkedIn is pretty new to the live-streaming there may be some cases that you should know prior to going live to help you understand what to expect from the current LinkedIn chat integration. 

What should I know about Restream Chat's LinkedIn integration?

Make sure to have your LinkedIn profile publicly visible. 

1. Go to your account by clicking on "Me" and choose "View Profile".

LinkedIn View Profile

2. There choose the "Edit public profile & URL" on the right-hand side of the page.

LinkedIn Edit Public Profile

3. Make sure that "Your Profile's public visibility" is on by toggling the option.

LinkedIn Profile Public Visibility

That should help to avoid some problems with receiving chat replies.  

Why do I see "LinkedIn User" instead of a name on a comment?

This is affected by the settings of the specific LinkedIn account that is commenting under your stream. For the person's name to appear fully, they'd have to follow the steps below.

1. Go to their account by clicking on "Me" and choose "Settings and Privacy".

LinkedIn Settings and Privacy

2. Go to the section "Visibility" and select "Visibility of your profile & network". They should then make sure that "Profile discovery and visibility off LinkedIn" is turned on to "Yes".

LinkedIn Profile Discovery Settings

Possible issues:

  • We may not be able to display the author's name if the person commenting doesn't have a connection with your profile.

  • Replies which contain emojis (keyboard emojis) may be missed by Restream Chat. 

  • It may appear that your profile does not have LinkedIn chat integration on the LinkedIn side, in such case (if you are not receiving any chats at all in your Restream Chat) you may need to contact LinkedIn to make sure the chat is enabled for your account. 

We will keep you posted on all the latest Restream Chat updates; the integration will become better and more reliable over time.

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Can't find the right answer?

Contact the Restream Support team via our 24/7 Live Chat.

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