If your stream is stuck on "Sending Data" or isn't visible on YouTube, we can help.
Verify your account
YouTube requires a verification process before it allows a channel to go live for the first time. If you see an error that live streaming is not enabled for your channel, follow the steps in this guide:
Reconnect your channel
If you have all the necessary permissions but are still facing issues, remove your YouTube channel and add it back to reset the connection.
From your home screen, click the Channels button.
Click the three dots next to your YouTube channel, then click Remove channel.
Go to the Stream section of your YouTube Studio.
Under your stream settings, click Reset next to your stream key.
Go back to Restream, click Add Channels and choose YouTube.
Re-add the channel that was just removed.
Try going live on YouTube and check if your broadcast is successful.
Check your settings
Ensure your stream settings comply with YouTube's guidelines. If your stream is outside of their parameters, you may have trouble streaming to YouTube.
Test a direct stream
Try going live directly on YouTube without using Restream. If the issue persists, contact YouTube support for assistance.
💡 Restream Support is available 24/7 to offer assistance with complex issues.
Click the "Need Help?" button at the bottom right corner of your screen.