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Reply to chat messages

Learn how to respond to comments from your audience.

Elisavet avatar
Written by Elisavet
Updated this week

Restream Chat allows you to send messages to all your channels from one place, no matter how many platforms you're streaming to.


How to reply to chat messages

  1. First, access Restream Chat. You can learn how to do so here.

  2. Start streaming.

  3. Comments from your audience across all platforms will appear in the chat window.

  4. Type your answer in the text field at the bottom.

  5. You can send a message to:

    1. All your channels by clicking the dropdown and selecting the Restream logo.

    2. A specific channel by clicking the dropdown and selecting the platform logo.

  6. Once you send the message, you will see a green checkmark next to the logo of the platform it was delivered to.


Requirements

  • The ability to send comments through Restream Chat varies across different channels. Check this page under your chat settings for a list of supported platforms.

  • Restream Chat can send messages to your channels only when you are live and streaming with Restream.


FAQ

Why can I send chat messages to some platforms even when I'm not live?

Some streaming platforms, like YouTube, Facebook, and LinkedIn, have a chat only for active streams and events. Others, like Twitch or Kick, have a chat that is constantly available and running under your channel.

The latter will always be connected to Restream Chat and that is why you can receive and send comments even while you're offline.

Can I send comments to a Custom RTMP channel?

Chat is an API-dependent feature, which means that it is based on an integration between Restream and the end platform to send comments.

For that reason, it cannot work with Custom RTMP channels. However, you can respond to the chat on the end platform of your custom channel directly.

Why does one of my platforms say "readonly" when I try to select it?

The ability to send comments through Restream Chat varies across different channels. Some platforms, like LinkedIn or X, only support reading comments through Restream. However, you can respond to the chat on the end platform directly.

Check this page under your chat settings for a list of supported platforms.

💡 Grow your engagement by relaying comments across different platforms.

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