So if you decided to make your account more secure you can simply set up a two-factor authentication.
1. Head over to the top right corner of your Restream page, click the circle with your email's first letter. Then click "Account Settings" button:
2. Click "Enable two-factor authentication" button in the middle of the page:
3. Scan the QR-code with your Authenticator App on your phone, or click "Show secret code" and enter it in your app. After you get a 6-digit code simply fill it in and finish.
4. Important! Remember to write down your recovery code you get after QR code confirmation and save it! You can also save the QR code image or the textsecret code, print it or store on a separate device in order to be able to restore the authentificator in case you damage or loose your device!
Our support team cannot 100% guarantee that we will be able to retrieve your account after you lost or changed the phone.
From now on you will require an authentication every time you (or someone else) tries to login with your account.
Have more questions?
Click here to head to our Knowledge base search engine.
Would like to learn some tricks from the community?
Please join our Discord.
Can't find the right answer?
Contact the Restream Support team via our Live Chat.