We are sorry to see you go! 😞If you have questions or concerns about your service, please do not hesitate to get in touch with us in our 24/7 Live Chat support using the orange chat icon at the bottom right! 

Notice: Please keep in mind Restream and Scheduler are separate services. While we are trying to make billing more unified, at the moment, both services are managed separately and need to be cancelled separately.

As a Restream user, you are fully in control of your subscriptions and billing.

You may cancel your Restream or Scheduler Paid Accounts at any time, and no further payments will be required. You will continue to have access to the Paid Account until the end of your billing period. If you cancel your subscription, your Paid account will automatically close at the end of your current billing period.

Notice: We’ll automatically bill you from the date you convert to a Paid Account, and upon each periodic renewal until cancellation.

How to cancel your Restream subscription

We make canceling your Restream subscription simple and easy - no hoops! To start, head to the billing section of your account settings and click "Cancel Subscription." 

You will be brought to our canceling questionnaire, we would appreciate your feedback on our service, we take all feedback into account when improving our service! 

You will get a message there are no additional actions required and you successfully canceled the subscription and can go back to Restream.

Notice: Your canceled subscription will last until the end of the paid period, but you will not be charged after. You can see the date till which function is still available, as well a button to renew the subscription.

How to cancel your Scheduler subscription

To start, head to the billing section of your Scheduler account and click "Cancel Subscription."

You will be asked to confirm the cancellation.

Notice: Your canceled subscription will last until the end of the paid period, but you will not be charged after. You can see the date till which function is still available, as well a button to renew the subscription.

👉 Next steps

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