You can always cancel your subscriptions,  your previous charges will not be refunded, but you are still able to use the service until the end of the term you paid for. 

We don't offer a free trial, but you can always sign up with a Restream or Scheduler plan and if you don't like the service, you can cancel your paid plan within 7 calendar days and ask for a full refund. Please contact our support team to get a refund!

Please note:

  • Only first-time subscribers are eligible for the 7-day refund option.

  • If you upgrade from one Paid Plan to another, the new upgrade is not considered an “initial purchase", and won't be refunded unless the upgrade is cancelled within the 7 day trial period of the original purchase.

  • 7 day refund policy is applicable for both Restream and Scheduler.

Outside of the 7 day refund policy, Paid subscriptions are non-refundable.

Please keep in mind Restream and Scheduler are separate services. While we are trying to make billing more unified, at the moment, both services are managed separately and need to be cancelled separately.

Notice: As a Restream user, you are fully in control of your subscriptions and billing. We’ll automatically bill you from the date you convert to a Paid Account, and upon each periodic renewal until cancellation.

You can read the full terms of service here.


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