Technical Troubleshooting | Restream Help Center

Restream Studio

Know the Reason Why You Have Bad Quality in Studio

Understand the exact reason why the quality of Studio stream is lower using WebRTC tool in your browser

Camera Issues in Restream Studio

How can you fix camera errors in Restream Studio? Follow this guide to learn about browser requirements and troubleshooting.

Written by Lawson Zeugin
Updated over a week ago

Microphone Issues in Restream Studio

How can you fix microphone issues in Restream Studio? Follow this guide to learn about browser requirements and troubleshooting.

Written by Irina
Updated over a week ago

Mac OS Audio MIDI Setup

How to include audio from multiple sources or capture audio playing from the desktop on Mac In Restream Studio

Written by Irina
Updated over a week ago

VB Audio Cable Setup

How to include audio from multiple sources or capture audio playing from the desktop on Windows 10 in Restream Studio.

Written by Irina
Updated over a week ago

Streaming software

Wrong Keyframe warning

In this article, we will learn how to change keyframe in various broadcasters and what does keyframe interval do.

Written by Anastasia Almer
Updated over a week ago

Troubleshooting per platform

YouTube Troubleshooting

If you have trouble connecting YouTube to Restream or delivering a stream, check this article on how to troubleshoot the issue.

Written by Irina
Updated over a week ago

Facebook Troubleshooting

Are you having trouble going live on Facebook with Restream? Check this article on how to troubleshoot the issue.

Written by Irina
Updated over a week ago

Troubleshooting issues with video quality for standalone encoders

Why stream looks good at one platform, but bad at another one? Why such big difference without using transcoding at Restream?

Written by Mihail Turusov
Updated this week

Why is stream quality or resolution lower at some platforms?

At some platforms, stream quality or resolution is always lower than at others or doesn't match your settings. Here's why.

Written by Mihail Turusov
Updated over a week ago

LinkedIn Troubleshooting

Find out how to solve most common LinkedIn issues.

Written by Irina
Updated over a week ago

Issues with Audio quality

Audio is not available in the stream

My stream is muted. My stream has no sound. How to fix sound issues on stream?

Written by Mihail Turusov
Updated over a week ago

Audio is delayed in the stream

Audio delay. Audio offset. Audio and video not synced. Audio and vide offset. How ti fix audio delay.

Written by Mihail Turusov
Updated over a week ago

Audio and Video are not synced

My audio is not synced. My video is ahead of audio. My audio is ahead of video. Audio issues. Sound offset. Audio and video offset.

Written by Anastasia Almer
Updated over a week ago

Audio gives an echo in the stream

Audio echo. How to get rid of the echo in sound. My stream has echo. There is sound echo on my stream.

Written by Mihail Turusov
Updated over a week ago

Something else

Network Settings for Restream

This article lists all ports and IP ranges that may need to be permitted to use Restream.io.

Written by Irina
Updated over a week ago

I have issues streaming from the phone

How to solve issues while streaming from your phone

Written by Irina
Updated over a week ago