Technical Troubleshooting

First stop to fixing common Streaming Issues

Mihail Turusov avatar Lawson Zeugin avatar Anastasia Almer avatar +2
31 articles in this collection
Written by Mihail Turusov, Lawson Zeugin, Anastasia Almer and 2 others
Restream Studio

Troubleshooting video/audio issues in Restream Studio

You are streaming via Restream Studio and stream quality is not great? Check our tips on how to fix issues with audio/video quality!
Irina avatar
Written by Irina
Updated yesterday

Know the Reason Why You Have Bad Quality in Studio

Understand the exact reason why the quality of Studio stream is lower using WebRTC tool in your browser
Den avatar
Written by Den
Updated yesterday

Restream Live Studio Camera Permissions

How to fix Permission denied in Restream Studio? Follow the steps in this guide to learn about supported browser requirements.
Lawson Zeugin avatar
Written by Lawson Zeugin
Updated yesterday

Audio missing in Restream Studio while using the screen sharing feature

You started sharing a screen and lost the audio? We will explain in this article how to troubleshoot audio issue in such cases.
Irina avatar
Written by Irina
Updated yesterday

Audio missing in Restream Studio

Troubleshooting audio issues in Restream Studio
Irina avatar
Written by Irina
Updated yesterday

Stream doesn't start in Restream Studio

This article will help to troubleshoot the issue when your stream doesn't start in Live studio.
Irina avatar
Written by Irina
Updated yesterday

Mac OS Audio MIDI Setup

How to include audio from multiple sources or capture audio playing from the desktop on Mac In Restream Studio
Irina avatar
Written by Irina
Updated yesterday

VB Audio Cable Setup

How to include audio from multiple sources or capture audio playing from the desktop on Windows 10 in Restream Studio.
Irina avatar
Written by Irina
Updated yesterday
Troubleshooting per platform

Stream doesn't start on YouTube

You connected YouTube to Restream and stream doesn't start on YouTube. We will explain in this article how to troubleshoot this issue.
Irina avatar
Written by Irina
Updated yesterday

YouTube Sending Data

In this article we will explain what can be done if you see YouTube Sending Data message in the dashboard
Irina avatar
Written by Irina
Updated yesterday

YouTube Reconnection Instruction

Learn how to reconnect YouTube to Restream.
Irina avatar
Written by Irina
Updated yesterday

Facebook Sending Data

In this article, we will explain what can be done if you see Facebook Sending Data message in the dashboard
Irina avatar
Written by Irina
Updated yesterday

Facebook Reconnection Instruction

Learn how to reconnect Facebook to Restream.
Irina avatar
Written by Irina
Updated yesterday

How to fix issues with connecting Facebook Group

Detailed instruction on how to go live to Facebook Group and what to do if you are having issues.
Irina avatar
Written by Irina
Updated yesterday

LinkedIn expired token error

What does expired token for LinkedIn mean and what are the possible reasons? LinkedIn troubleshooting.
Anastasia Almer avatar
Written by Anastasia Almer
Updated yesterday

Troubleshooting issues with video quality for standalone encoders

Why stream looks good at one platform, but bad at another one? Why such big difference without using transcoding at Restream?
Mihail Turusov avatar
Written by Mihail Turusov
Updated yesterday

Why is stream quality or resolution lower at some platforms?

At some platforms, stream quality or resolution is always lower than at others or doesn't match your settings. Here's why.
Mihail Turusov avatar
Written by Mihail Turusov
Updated yesterday

LinkedIn Troubleshooting

Find out how to solve most common LinkedIn issues
Irina avatar
Written by Irina
Updated yesterday